F.A.Q.

EVERYTHING YOU WANT TO KNOW ABOUT OUR SERVICES

Below we have tried to answer the questions that our customers ask more frequently. For any other request, please contact us at the addresses that you find in the Contacts and Request section, or email us at info@albertoalessandra.com.

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WHO ARE YOU?

Nice to meet you! We are Alberto, Alessandra Francesco and Ylenia, 4 italian destination wedding photographers and videomakers. Click here to learn more about us!

WHERE DO YOU LIVE AND WORK?

We live in the beautiful province of Verona; our studio is located between Valpolicella and Lake Garda, but we love to work throughout Italy and abroad.

TELL ME ABOUT YOUR PHOTOGRAPHIC STYLE.

Our style can be described as a mix of reportage and creative portrait. During the ceremony and the reception we document the most important moments of marriage with discretion: we do not impose any artifacts, but we try to make everything as natural and spontaneous as possible. Our first love is portraiture, so we love to pay special attention to the couple’s portrait session. During this session we give some directions and advices to the couple, to make the approach with the camera easier and more profitable. We like to create a personal feeling with the bride and the groom, to make them feel comfortable and free to let their emotions flow. The fulcrum of our photography is certainly the LIGHT; we love the natural one, and we like to play with light/shadow contrasts. We preferably shoot outdoors (if possible), taking advantage of what the location offers us, in terms of landscape, light and elements of composition.

DO YOU ALSO MAKE VIDEOS?

Yes, we do! From 2018 we started to offer even this kind of service. You can see some examples of our video works here.

HOW CAN WE GET A QUOTE AND BOOK A SERVICE?

After sending a request through our online form (see the Contacts Menu), you’ll receive our Brochure + Price List, with all our packages. Our quotations are valid for 30 days, after which the prices could undergo variations. Once you have chosen the package, we’ll send you our contract by email. You can book the service by subscribing the contract and paying a deposit. If the contract is not signed or the deposit is not paid within the following 30 days, we consider ourselves free and our offer is revoked. With the receipt of the signed contract and the deposit, we consider the assignment officially confirmed and the date definitively blocked. Until then we feel free to give our availability to other couples.

HOW LONG WILL TAKE FOR DELIVERY?

Within 90 days from the event we will upload a private on-line preview gallery (accessible with a dedicated password) that will contain a selection of the best photos of the day, already accurately post-produced. Also, within 4 months from the event and after the full payment, we will deliver ALL the photos in digital format (high resolution j.peg), through a on-line platform. The video is delivered in 5 months.

HOW DOES IT WORK WITH PAYMENTS?

To facilitate our spouses as much as possible, we have decided to split the payment into 3 tranches:
1) 30% of the amount, upon signing the contract, as a non-refundable deposit,
2) 40% before the wedding day,
3) the balance (30% + any extras added) after receiving the online preview and before the delivery of the complete work.
NB: the final material is not delivered until the price is fully paid!
Taxes are already included in packages (our services are not subject to VAT). Any bank commission will be added.

WILL YOU GIVE US SUGGESTIONS TO OBTAIN A GOOD RESULT?

Of course, to all our spouses we deliver an original Wedding Day Guide in pdf (which is sent immediately after signing the contract), in which we have enclosed a series of advice gained thanks to our many years of experience. We hope that this will help you to better manage the “photographic” part of the day and to keep stress and anxiety at a low level.
In addition, we also attach a Check List with all the things to remember.

HOW MANY PHOTOS WILL YOU TAKE?

The number of photos delivered may vary… from 500 up to 1000 files, depending on the packages.

WHY DO YOU WORK ONLY IN PAIRS?

We prefer working in pairs, because it allows us to be present in every situation and also to grasp the seemingly secondary aspects (invited, fittings, details etc) that make truly complete and exciting a reportage, that a single photographer could not follow at 100%. In addition, being in two  allows to have a double guarantee to grasp every moment from two different points of view and according to two different sensitivity.

HOW LONG WILL YOU STAY?

We are available throughout the day, from the preparation of the couple cutting the cake and any subsequent party. The times included in the various packages (8, 10 hours long) can always be extended up to 12 hours by paying an extra/h.

DO YOU PROVIDE ANY ADDITIONAL/OPTIONAL PHOTO SERVICE?

In addition to the photographic service and the wedding book, we also provide Engagement sessions (Pre-wedding), Day After sessions (post-wedding), Elopements (exchange of vows), Rehearsal/Welcome Dinner sessions. If you have any other requests, we will be happy to please you.

WHAT KIND OF CAMERAS DO YOU USE?

For the photos we use Canon and Sony Full Frame cameras, with the best professional prime lenses (15mm, 24mm 1.4, 35mm 1.4, 50mm 1.2, 85mm 1.2, 135mm 2) always updated and constantly revised. We try to avoid the use of flash, unless it is absolutely necessary. For the video we use only Sony cameras with the same lens.

HOW ARE CALCULATED TRAVEL COSTS?

Travel expenses will not be charged if the places of the photoshooting fall within 40 km from the headquarters of the Studio (Pescantina, Verona). Beyond that distance they are calculated and added as an extra charge. Also, where necessary, you may be charged the cost of your stay and renting a vehicle for on-site transfers. In general, we always try to find the cheapest solution, to weigh as less as possible on the pockets of customers. Contact us by specifying the various places where the service will take place, for a free personalized quote.

AND WHAT ABOUT YOUR MEALS?

In the case of marriages exceeding six hours duration, our operators will need an hot meal at the table, in concomitance the wedding dinner/lunch. Therefore, we kindly invite you to arrange with catering or restaurants the so-called vendors or staff table. Otherwise, we shall go away from the event for the time necessary to find a meal elsewhere (about 1-1,5 hour) and we’ll charge a small fee to cover expenses.

DO YOU TAKE EVEN GROUP PHOTOS?

Certainly, if the spouses agree, we realize the classic group photos, but we also take unconventional group photos.

WHAT ABOUT THE POST-PRODUCTION  AND PHOTO’ RETOUCHING?

All the photos we deliver are post-produced individually with the utmost care, in terms of exposure, contrast and colors. Any extra purely aesthetic corrections (photoshop etc) are carried out on request and paying a little fee.

WHICH TYPE OF ALBUMS DO YOU OFFER?

Only high quality Photo Books strictly “Made in Italy”, made from the best printing houses and artisans. Our style is modern and classic at the same time, linear, no-frills; We provide a “timeless” product, to be appreciated always, even with the passing fashions.

WHERE DO WE FIND YOU? HAVE YOU BEEN PUBLISHED ON BLOGS OR MAGAZINES?

You can find us on various online platforms dedicated to the wedding sector: we are among the “10 Best Wedding Photographers of Northern Italy“, according to the international wedding directory “Junebug Weddings“, and “Selected Top Vendors” of Chic & Stylish Weddings Vendors List. You can also find us on the italian directory Matrimonio.com, on Wedding Wire and on MyWed. Our services have been published on the most important international Blogs and Magazine in the sector, such as: Bridal Musings, Together Journal, Chic and Stylish Wedding, Wedding Wonderland, Laendle Weddings, Ellwed Magazine, Ellwed Blog, Lui&Lei Wedding Blog, Aisle Society, Mia Sposa Magazine.

To read the italian version click here