F.A.Q.

EVERYTHING YOU WANT TO KNOW ABOUT OUR SERVICES

Below we have tried to answer the questions that our customers ask more frequently. For any other request, please contact us at the addresses that you find in the Contacts and Request section, or email us at info@albertoalessandra.com.

WHO ARE YOU?

Nice to meet you! We are Alberto, Alessandra Francesco and Ylenia, 4 italian destination wedding photographers and videographers. (Click here to learn more about us). With over a decade of experience in destination weddings, our Studio has captured love stories across Italy and beyond, featured in leading publications such as Elle, The Lane, Junebug Weddings, Wedding Chicks, Insider, Carats & Cake, and many others. As videographers, we have also received awards from the National Association of Videographers (ANV).

WHERE DO YOU LIVE AND WORK?

We live in the beautiful province of Verona; our studio is located between Valpolicella and Lake Garda, but we love to work throughout Italy and abroad.

TELL ME ABOUT YOUR PHOTOGRAPHIC STYLE.

Our photographic approach seamlessly blends documentary and fine-art portraiture, where elegance and sophistication meet spontaneity and originality. Every frame is thoughtfully composed to capture the true essence of your day with authenticity and artistry. Our mission is not just to document your day — but to preserve how it felt. Your wedding gallery will hold the emotions, fleeting gestures, and moments of true connection.

Every aspect of our work — from shooting to selection, editing, and final retouching — is managed entirely in-house by our Studio. This allows us to maintain the highest level of consistency, care, and artistic vision throughout the process. Our editing style is natural and true-to-color, intentionally avoiding fleeting trends in favor of a timeless aesthetic. We believe your photos and films should feel just as beautiful and emotionally powerful a hundred years from now as they do today.

DO YOU ALSO MAKE VIDEOS?

Yes, we do! From 2018 we started to offer wedding films. You can see some examples of our video works here.

HOW CAN WE GET A QUOTE AND BOOK A SERVICE?

After sending a request through our online form (see the Contacts Menu), you’ll receive our “Signature Collections” Brochure, with all our offers. Our quotations are valid for 30 days, after which the prices could undergo variations. Once you have chosen the package, we’ll send you our contract by email. With the receipt of the signed contract and the deposit, we consider the assignment officially confirmed and the date definitively blocked. Until then we feel free to give our availability to other couples.

HOW LONG WILL TAKE FOR DELIVERY?

Within 120 days from the event we will upload a private on-line preview gallery (accessible with a dedicated password) that will contain a selection of the best photos of the day, already accurately post-produced. Also, in the same time we will deliver ALL the photos in digital format (high resolution j.peg), through a on-line platform. The videos are delivered in 5 months.

HOW DOES IT WORK WITH PAYMENTS?

To facilitate our spouses as much as possible, we have decided to split the payment into 2 tranches:
1) 50% of the amount, upon signing the contract, as a non-refundable deposit,
2) 50% 7 days before the wedding day,
3) Any eventual extra added later, must be paid in 10 days from the event.

NB: the final material is not delivered until the price is fully paid!
Taxes are already included in packages (our services are not subject to VAT). Any bank commission will be added.

WILL YOU GIVE US SUGGESTIONS TO OBTAIN A GOOD RESULT?

With our extensive experience capturing destination weddings across Italy, we ensure that your journey is stress-free and unforgettable. We are here to support you every step of the way. You’ll receive our exclusive Guide to the Wedding Day and a detailed Checklist, filled with expert tips and insights from a visual perspective. These resources will help everything flow seamlessly, so you can focus on what truly matters: celebrating your love.

HOW MANY PHOTOS WILL YOU TAKE?

The number of photos delivered may vary… from 500 up to 1000 files, depending on the packages.

WHY DO YOU WORK ONLY IN TEAM?

We always work in team, because it allows us to be present in every situation and also to grasp the seemingly secondary aspects (guests, decor, details etc) that make truly complete and exciting a reportage, that a single photographer could not follow appropriately. In addition, being in two allows to have a double guarantee to grasp every moment from two different points of view and according to two different sensitivity. It is also necessary if your are getting ready in different places and want both the preparations documented.

HOW LONG WILL YOU STAY?

We are available throughout the day, from the preparation of the couple cutting the cake and any subsequent party. The times included in the various packages (8, 10 hours long) can always be extended up to 12 hours by paying an extra/h.

DO YOU PROVIDE ANY ADDITIONAL/OPTIONAL PHOTO SERVICE?

In addition to the photographic service and the wedding book, we also provide in-house FineArt Film Photography, Content Creator service, Engagement sessions (Pre-wedding), Day After sessions (post-wedding), Elopements (exchange of vows), Rehearsal/Welcome Dinner sessions. If you have any other requests, we will be happy to please you.

WHAT KIND OF CAMERAS DO YOU USE?

We use the latest Canon and Sony Full Frame cameras, with the best professional prime lenses (15mm, 24mm 1.4, 35mm 1.4, 50mm 1.2, 85mm 1.2, 135mm 2) always updated and constantly revised.

HOW ARE CALCULATED TRAVEL COSTS?

For weddings spanning 1, 2 or 3 days, travel expenses are included in our packages. For extended events or those requiring a larger team, any additional costs will be calculated in advance and included in the initial quotation.

DO YOU TAKE EVEN GROUP PHOTOS?

Of course, if the spouses agree, we realize the classic group photos, but we also take unconventional group photos.

WHAT ABOUT THE PHOTO & VIDEO EDITING?

Each photograph is meticulously hand-edited in-house, ensuring a consistent aesthetic and an exceptional level of care that no automated process or outsourcing could replicate.

Our videos unfold through an emotionally driven narrative, placing the most meaningful moments at the heart of the story. A carefully curated soundtrack enhances the rhythm, elevating every emotion and bringing your memories to life in the most powerful way. Every film we create is one of a kind: crafted with a personal, bespoke approach.

WHICH TYPE OF ALBUMS DO YOU OFFER?

Only high quality Photo Books strictly “Made in Italy”, made from the best printing houses and artisans. Our style is modern and classic at the same time, linear, no-frills; We provide a “timeless” product, to be appreciated always, even with the passing fashions.

HAVE YOU BEEN PUBLISHED ON BLOGS OR MAGAZINES?

We’ve been featured multiple times in international blogs and magazines such as Elle, The Lane, Junebug Weddings, Wedding Chicks, Bridal Musings, The Bridal Journey, and many more. We were recognized as “Best photography & videography Studio in Lake Garda”by Wezoree and described as “Exceptional Italian photographers you need to know” by LaLista. We’ve also been among the 10 Best Wedding Photographers in Northern Italy for Junebug Weddings and Top Vendors in Italy and Greece for Chic&Stylish Weddings.

To read the italian version click here